Utility Valet Privacy Policy
Effective Date: October 1, 2023
Utility Valet values your privacy and is committed to protecting your personal information. This Privacy Policy explains our practices regarding the collection, use, and sharing of your information, particularly in relation to phone numbers and addresses collected through our website.
1. Information We Collect
We collect personal information that you voluntarily provide when you:
- Sign up for our services.
- Subscribe to updates or other communications.
- Provide your address for moving-related services.
- Participate in any other interaction with our services.
Types of Information Collected:
- Name
- Contact information (e.g., phone number, email address)
- Address (including the address you are moving to)
- Any additional information you choose to provide.
2. Use of Collected Information
The personal information collected is used for the following purposes:
- To provide and manage our services, including facilitating your move.
- To communicate with you regarding service updates, reminders, and promotions.
- To enhance and improve our services.
3. SMS Communication and Consent
Utility Valet uses SMS messaging for various purposes. Your phone number will be used for:
- Conversational Messages: If you initiate communication, consent is implied. For messages initiated by us, we will obtain your consent verbally or in writing.
- Informational Messages: To send important updates like appointment reminders. Consent will be obtained through written means, such as website forms, which will clearly state the intended use of your phone number. All messages will include opt-out instructions.
- Promotional Messages: We will obtain explicit written consent before sending any promotional content. Consent is documented and can be withdrawn at any time.
4. Obtaining and Managing Consent
Your consent is required for all SMS communications:
- Conversational Messages: Consent is implied when you initiate the conversation. For other messages, consent is obtained and documented.
- Informational Messages: Consent is obtained through clear, written communication, and all messages include opt-out options.
- Promotional Messages: Express written consent is obtained before sending promotional content. This is achieved through a clear opt-in process on our website.
5. Data Sharing and Security
Utility Valet does not share your phone number, address, or other personal information with third parties. Your information is used only for the purposes for which you have provided consent. We implement strict security measures to protect your data from unauthorized access.
6. Opting Out
You can opt out of receiving SMS messages from Utility Valet at any time by following the opt-out instructions in our messages or contacting us directly. We will process your request promptly.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes by posting the updated policy on our website.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Utility Valet
Email: info@utilityvalet.io
Phone: +1 469 949 4309
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to our practices regarding your information.
