Reinvent your resident experience

4-6 hrs

The average renter spends 4-6 hours navigating utility setup, often making 3-5 calls to different providers and enduring long hold times just to get essential services activated.

86%

Studies show that 86% of renters say a smooth move-in experience impacts their decision to renew their lease.

Why partner with us?

Earn extra through revenue sharing

Partnering with Utility Valet simplifies utility and service connections while creating a hassle-free revenue stream for your property, enhancing both efficiency and resident experience.

Save time and effort for your staff

Eliminate the hassle of utility setups—Utility Valet handles it all, freeing your staff to focus on higher-priority tasks and boosting operational efficiency.

Make life easier for your residents

With countless 5-star reviews, we take pride in making move-ins stress-free. Our dedicated service ensures residents feel supported from day one, leading to happier residents and lower turnover rates.

How it works

STEP 1

Sign Up

Complete the sign up form on our Property Managers page.

STEP 2

Onboarding

Our onboarding team will organize a call with you and coordinate required documentation and integrations.

STEP 3

We Start Connecting

Once leads are integrated, we start reaching out and getting your residents connected.

Get Started

How much can you expect to make?

How many doors in your portfolio?

1,00020,000

With InstaNet

$20,000 per month with InstaNet

* $20 per door, per month on average.

$x per month without InstaNet

* Estimate based on 25% churn rate and 70% conversion rate at $75 per move-in.

Our Partners

A solid black square with no visible details or patterns, perfect for integrating into a modern home as a minimalist utility valet.

Testimonials

Here’s what our partners say

Utility Valet has been a game-changer for Latchel. After struggling with other providers, we found that Utility Valet delivers the fastest resident contact, maximizes utility transfer conversions, and enhances the resident… Read More

Ethan Lieber

CEO, Latchel

Before Utility Valet, our team was constantly fielding questions from applicants about providers, setup, and services. We wanted a seamless solution, and Utility Valet delivered. Now, residents have a clear, streamlined… Read More

Kelli Parker

Director of Operations, Mynd Property Management

FAQ

Have questions?

Utility Valet is a utility concierge service that helps residents set up essential utilities and services quickly and easily before moving in. Instead of spending hours researching providers, making calls, and waiting on hold, we handle everything for them. Our service ensures utilities are ready before move-in, reducing stress, saving time, and making the transition seamless.

Yes! Our service is completely free for residents. We provide personalized assistance to help them choose and set up the best utility options available at their new address.

We assist with setting up:

• Electricity

• Gas

• Water & Sewer

• Internet & Cable

• Home Security

• Renters Insurance

We assist residents in properties with third-party billing services by guiding them through account setup and ensuring they’ve attended to their initial setup email. If needed, we provide a direct link to request the email again and share contact information for the billing service’s support team.

We eliminate the hassle of researching, calling multiple providers, and dealing with long hold times. Our service ensures utilities are ready before move-in, reducing stress and saving time.

Most residents can get all their essential services arranged in just 7-10 minutes with a single phone call. After that, our team takes care of the rest—handling hold times and processing applications with utility providers, so residents don’t have to.

We reach out to residents based on their move-in date, typically calling once per day or every two days depending on how far out their move-in is. Residents receive a maximum of 8 contacts before their move-in date, including 3 phone calls, 4 text messages, and 1 email, ensuring they have the support they need to set up their utilities.

If a resident doesn’t respond after our attempts, we will not continue reaching out. However, the initial text and email they receive include a link to book a call if they need help later on. This ensures they can easily get assistance whenever they’re ready.

Yes, residents can opt out anytime by replying to a text, email, or letting us know during a call. Our messages always include opt-out options for compliance with SMS regulations.

If a resident has already arranged their utilities, they can simply let us know, and we will stop further outreach. Sometimes, residents just want the names of available utility providers and prefer to handle the setup themselves—we’re happy to provide that information as well.

Yes! Our home security systems are completely tenant-friendly and require no drilling or permanent installation. The smart home hubs are standalone devices, like tablets that sit on a table, and the system is wireless and portable, ensuring no damage to the unit. This allows residents to enhance their security without impacting the property.

Less Work, Happier Residents, More Revenue

Fill out the form and see how we can simplify move-ins for your residents.

Reinvent your resident experience

4-6 hrs

86%

Why partner with us?

Earn extra through revenue sharing

Save time and effort for your staff

Make life easier for your residents

How it works

STEP 1

Sign Up

STEP 2

Onboarding

STEP 3

We Start Connecting

How much can you expect to make?

With InstaNet

$20,000 per month with InstaNet

$x per month without InstaNet

Our Partners

Testimonials

Here’s what our partners say

Ethan Lieber

CEO, Latchel

Kelli Parker

Director of Operations, Mynd Property Management

FAQ

Have questions?

What is Utility Valet?

Is Utility Valet free for residents?

What utilities can Utility Valet help set up?

How do you handle properties that use a third-party billing service for utilities?

How does using Utility Valet benefit residents?

How long does it take to set up utilities through Utility Valet?

How often does Utility Valet contact residents?

What happens if a resident doesn’t respond?

Can residents opt out of communication?

What if a resident already set up their utilities?

Are the home security systems suitable for rental properties?

Less Work, Happier Residents, More Revenue